Our Most Recent Service Reviews
I was very happy with the work Lee did in replacing my water heater. He did it very quickly and also helped me understand more about how the water heater works, which was helpful for me as a first time homeowner.
Lee F was responsive and answered all of my questions in detail. The new unit was installed promptly and professionally - highly recommend his services!
Lee Frei was fantastic. Knowledgeable and professional and friendly. I and my husband were impressed with his expertise and experience. He came to service our water heater, which was not heating up. He informed us of our options in a clear and ...understandable manner. He also performed a descaling of the unit and serviced the filter. He was well prepared for the job and completed it in a timely manner. We would definitely request Lee Frei if we need further service or if we need to buy a new unit in the future. We got service from Castleworks on the same day that I called, which was a Saturday. So glad I called them.
Our tech James arrived as expected. He assessed our situation and had come prepared to resolve our problem that same day. He worked at the house until late to complete the job that day. He was courteous and profession and left everything clean and in ...great shape. We’re very happy with the service and would recommend to anyone. Thank you, James!
James was great. Turned our water heater disaster into a newly installed, efficient device!
Lee Frei was very professional and changed our our water heater in a matter of hours! It was a pleasure working with Castleworks and Lee.
Lee Frei is a great and friendly technician. He knew we needed hot water right away so he completed the job quickly. Thanks!